Merck Operational Maintenance Coach in Wilson, North Carolina

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.

The second shift Maintenance manager provides leadership, cross-functional development, and technical expertise to packaging and utility maintenance personnel in various stages of team development. This position is responsible for team development/effectiveness, process manufacturing and packaging equipment, and all activities affecting them.


  • Provides expertise and technical guidance as needed to resolve issues that surface during job execution

  • Acts as a resource for troubleshooting equipment problems, identifies need for new equipment and/or modifications to existing equipment to optimize throughput

  • Facilitates focus on continuous improvement activities

  • Manages adherence to department maintenance metrics, design standards and utilization of downtime tracking, MOE, SMED, and other available tools

  • Oversees performance of preventive maintenance and plant shutdown activities Coaches mechanics and other direct reports in an Employee Involvement Culture

  • Assists the team with development of objectives and ensures alignment with site goals

Assesses employee training/development needs, assesses the maturity of the team, and adjusts leadership style to enhance team performance

Education Minimum Requirement: High School Diploma plus 8 years relevant work experience OR B.S./B.A. degree (science, engineering or other technical field) is preferred with 5 years relevant work experience plus the below specified experience required.

Required Experience and Skills**:

  • Demonstrated leadership, interpersonal, mechanical/electrical skills, and problem solving skills.

  • Experience with and understanding of maintenance processes, common equipment and Computerized Maintenance Management Systems.

  • Must possess ability to read and understand technical documents, drawings and specifications.

  • Must possess the ability to interface with and understand the production processes, timing and priorities for the area supported.

  • Must be flexible and able to manage multiple priorities.

  • Must be goal-oriented and able to manage risks.

  • Good verbal and written communication skills.

Preferred Experience and Skills:

  • Relevant work experience encompassing a working knowledge of FDA regulatory requirements

  • Knowledge and/or experience with formal problem solving techniques as it relates to a hands-on approach to problem solving, such as root cause analysis and/or Lean Six Sigma tools

  • Working knowledge of cGMPs and of regulatory requirements

  • Technical writing experience

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .

Search Firm Representatives Please Read Carefully:

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

Visa sponsorship is not available for this position.

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Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.

Job Production / Maintenance

Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.

Title: Operational Maintenance Coach

Primary Location: NA-US-NC-Wilson

Requisition ID: PRO017371