CompuCom Field Service Technician - Windows Deployment / Migration, A+ in Greenville, North Carolina
Field Service Technician - Windows Deployment / Migration, ANext
Greenville, North Carolina
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We are seeking an experienced Field Service Technician candidate to support local business, home office clients, and Fortune 1,000 locations in your home market. The job will require utilizing your own vehicle under our mileage reimbursement program.
There may be overtime opportunities and you will participate in an on-call rotation, for weekend support, once fully trained. This is a long-term contract opportunity that may have growth potential for direct conversion.
The ideal candidate will have the desire to work as a team player and show up to work every day to assist our customers with their IT needs. You will need to be able to self-manage a call and be self-motivated to gain additional certifications.
Laptop / desktop break-fix technician, installs, migration, imaging
Printer break-fix technician, installs, networking
POS break-fix technician
Network Smart Hands
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
Documents, maintains, upgrades, or replaces hardware and software systems
Supports and maintains user account information including rights, security and systems groups
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
Determines and recommends which products or services best fit the customers' needs
A + certification strongly preferred
3 years of experience in the field or in a related area
Must be very personable as they will be interacting with a wide range of users and environments
Ability to follow instructions and work well with end users required
Knowledge of commonly-used Tech Support concepts, practices, and procedures
PC and MAC hardware and software troubleshooting experience
Must have reliable transportation, valid driver's license and ability to work flexible hours
Must have POS, printer and desktop support experience
Must have laptop, desktop and printer break-fix experience
Typically reports to a project leader or manager
May require an Associate's Degree or equivalent
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .